In-house Training

In-house Training

We can meet various needs of your corporate training by providing a diverse range of training courses from general business skills to manufacturing skills .

Professional Sales Skill (B2B)

Important lessons & tips for sales success

Sales Skill Improvement - A key to increase business revenue!

  1. How to identify and obtain potential customers in order to increase market share?
  2. How to make a great first impression with customers?
  3. How to present product/ service persuasively?
  4. How to maintain customer loyalty?

“Professional Sales Skill” training course provides necessary knowledge and techniques to build up strong relationships with customers, to increase sales number as well as business’ activities.

OVERALL

  • Duration:
  • Language:
  • Training venue:
  • Training method:
2 days
Vietnamese
At client’s company as required
Active learning through excercises, case study and group discussion etc.

OBJECTIVES

  • Be able to use information from different sources in order to identify potential customers.
  • Understand thoroughly necessary skills and whole professional sales process in order to increase sales productivity and sales number.
  • Be able to create more sales opportunities after having contract signed

TARGET

  • Sales staff, business staff and etc.

CONTENT

Part 1: Identify potential customers
  • Identify and classify new customers
  • Method of identifying new customers
  • Build and develop potential customer database
Part 2: 5-Step Process of approaching & selling products/ service to customers
1. Step 1: Preparation for approaching customer
  • Search for customers’ information
  • Select right person to approach
  • Make the most effective approaching plan
2. Step 2 : Sales meeting presentation
  • Start sales meeting presentation effectively ~ 30-second first impression!
  • Identify customers’ needs & create sales opportunity
    ~ Listening and questioning techniques
  • Important tips for a successful sales meeting
3. Step 3: Product/ Service presentation & Negotiation
  • Method of presenting product/ service
  • Negotiation techniques
    ~ Frequent situations and solutions
4. Step 4: Close sales negotiation
  • Hints of closing sales negotiation
  • Types of closing sales negotiation & solutions
5. Step 5: Sign a business contract
  • Important tips for signing business contract.
  • Maintain professional customer care.
  • Create new sales opportunities
    ~ Signing a business contract is only the beginning stage ~
Part 3: Summarize and Action Plan
~ Make a action plan for improving sales skills ~

COURSE EVALUATION

Until April 2017
31Participants have joined this course.
16Companies have used our service for this course.
100%Participants evaluate the course is "Useful"  (In which, "Very useful" is 73%).
97%Participants evaluate the consultant is "Good" (In which, "Very good" is 57%).

Participants' feedback

” This course helps me to fix the mistakes I used to make while working with clients”

(A participant from 2017 course)

”I can apply what I've learnt to my work.”

(A participant from 2017 course)

REFERENCES

"Professional Sale Skills" pamphlet 

For the sample of training material please send your request to us here.