EFFECTIVE TEAM BUILDING & COORDINATION SKILLS
Having a strong team will enable you and your organization to overcome any challenges and quickly achieve significant accomplishments.
You are managing a team, but facing some difficulties such as:
- There is a lack of collaboration and effective communication among team members.
- Members don’t understand the team’s shared goals clearly, resulting in a lack of direction and scattered focus
- Roles and responsibilities of team members are unclear, leading to ambiguity and an uneven distribution of task assignments.
- The team struggles with internal conflicts and disputes.
OBJECTIVE
- Understand the importance of teamwork and the roles of a manager
- Know effective teamwork models
- Acquire skills for effective cooperation with others in a team
TARGET
- First-line Manager and Middle Manager
CONTENT
Part 1: Overview of teamwork and collaboration across departments
- Difference between teamwork and collaboration
- The importance of teamwork and collaboration
- Challenges in teamwork and collaboration
- 4 stages of team development
- The roles of leaders and team members in fostering team growth
Part 2: The roles of a manager in teamwork
- The necessary skills of a manager
- Roles and responsibilities of a manager
- How to implement, monitor, and manage a team's operation effectively
Part 3: GRIP Model - Effective Teamwork
3.1 Characteristics of an effective working group
3.2 Model for building successful working groups: GRIP
- Goal: Setting goals in teamwork
- Roals: Define roles and responsibilities among members
- Interpersonal: Interactive communication method
- Procedures: Procedures for effective collaboration
Part 4: Setting goals in teamwork (Goals)
- Clearly define the team's purpose
- Align personal goals with team goals
- Build SMART goals
- Practice setting work goals in teams
Part 5: Identifying roles and responsibilities of members (Roles)
- Model 3A - Understand the other person's personality for successful cooperation
- Principles of communicating with different personalities
- Roles needed in a team
- Role and responsibility analysis matrix for effective coordination
Part 6: Interpersonal communication methods and procedures for effective collaboration
- Building relationships at work
- Building trust
- Methods of influencing with ''soft power''
- Brainstorming techniques to contribute and get common ideas
- Managing emotions (EQ) in collaboration
- Effective feedback and suggestion methods
- Problem/conflict resolution process
- Persuasion and influence techniques
Part 7: Action Plan
COURSE EVALUATION
The course has received a lot of support and high appreciation from clients. Until 2018, the number of participants reached the number 2.166 person.
REFERENCE
Download “Effective Team Building & Coordination Skills" pamphlet (PDF version) here.