8/2024

HO CHI MINH
20-21/8/2024
(Tue - Wed)
8:30 – 16:30  
T Floor, Nam Giao Bulding 1,
261-263 Phan Xich Long, ward 2, Phu Nhuan Dist.

HA NOI
27-28/8/2024
(Tue - Wed)
8:30 – 16:30  
12F, Indochina Plaza Tower
241 Xuan Thuy, Cau Giay District

METHOD
We applied offline training.
In case offline training could not be carried out, we apply online training instead.

LANGUAGE
Vietnamese

FEE
5,400,000 VND/person
(Lunch for 2 days incl., VAT excl.)

SPECIAL DISCOUNT
- With 2-4 participants, discounted 5%.
- With 5 or more participants, discounted 10%. 

PARTICIPANT

- HCM: 28 people
- HN: 30 people
(First-come, first-served basic)  

REGISTRATION
Fill in the attached " Application form" and send to AIMNEXT via Email (training-vn@aimnext.com).

TRAINER
Ms. T.T.T.Thuy

  • Graduated Master of Business Administration (MBA) from the CFVG (Centre Franco-Vietnamien De Formation àLa Gestion).
  • More than 17 years of working experience in supply chain planning, training staff, leading KAIZEN in Japanese and European companies.
  • 5 years experience of management and operation in training field. Training Business Management and Soft-skills, consulting Kaizen for adult learners at many levels of employees in Japanese companies.  
JOB INSTRUCTION AND COACHING
Prepare skills, methods and techniques for effective staff training
  1. Do you clearly understand benefits and the importance of staff training and development in your career path as a manager?
  2. Have you already prepared yourself with necessary skills for staff training and development?
  3. Have you thoroughly obtained the most effective methods and process of job instruction and coaching for staff?

This “Staff development through Job Instruction and Coaching" course will help you to develop your staff’s ability, and together achieve the work target.

OBJECTIVES

  • Understanding the importance of staff training and development
  • Obtain necessary skills and carry out effective process of job instruction and coaching based on situations.

TARGET

  • Team Leaders, Supervisors, Managers etc.

CONTENT

Part 1: Overview of Job instruction and Coaching
  • What is Job instruction? What is Coaching?
  • Why do we need Job instruction & Coaching?
  • What is success in Job instruction & Coaching?
Part 2: Foundational skills for effective Job instruction and Coaching
2.1. Communication process: Listening – Reflecting – Questioning – Giving feedback
  • Listening skill
  • Reflecting skill
  • Questioning skill
  • Giving feedback skill
2.2. Thinking way: Listening - No confuting - Encouraging – Supporting – Priding – Inspiring

 

Part 3: Process of Job instruction and Coaching
3.1 Stage 1: Making training plan
  • Training need analysis
  • Job breakdown
3.2 Stage 2: implementation on the job training in 2 methods
3.2.1 Job instruction: 4 steps
  • Step 1: Preparation
  • Step 2: Explanation, make examples.
  • Step 3: Asking for doing trial
  • Step 4: Checking

3.2.2 Coaching

A. Coaching 6 golden rules

B. Coaching process: GROW

  • Goal: Define a destination
  • Reality: Define current situation
  • Options: Define possible options for reaching the goal
  • Will: Actions to achieve the goal

3.3 Stage 3: Evaluation

Part 4: Action Plan

COURSE EVALUATION

The course has received a lot of support and high appreciation from clients. Until 2018, the number of participants reached the number 189 person.

* Number of evaluators: 186 person.

REFERENCE

Download “Staff development through job instruction and Coaching" pamphlet (PDF version) here. 

 

Participants' feedback

” I did understand 2 methods for staff development.”

(A participant from 2017 Public course)

" I can understand the overall, purpose and importance of staff development. Besides, I get the skill of training staffs and will apply it at my company."

(A participant from 2017 course)

Other Program

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Problem Solving Skills

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5S Implementation

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7 IE Tools

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