EMBRACING & DRIVING CHANGE TO SUCCESS
Lead your organization through changes! Only through changes, we create exceptional differences and achieve success in the fiercely competitive market
In a rapidly changing business environment, organizations must adapt and continuously adjust to ensure their survival and growth. As a manager, you understand the importance of this, but you may struggle with:
- Creating a positive and inclusive work environment that encourages and supports organizational change, and engages employees in the change process?
- Analyzing and assessing risks associated with changes, implementing appropriate measures to mitigate potential negative impacts?
- Setting clear goals, developing comprehensive plans, and effectively coordinating your team to successfully implement and navigate through the change process?
OBJECTIVE
- Develop a mindset and awareness of the current issues & motivation for change.
- Acknowledge – comprehend – apply change-implementation process effectively & proactively.
- Cultivate a positive attitude towards organizational change requirements (strategies).
- Possess communication skills to motivate and influence employees and stakeholders during the change process.
- Enhance the ability to negotiate and handle resistance and conflicts encountered during change implementation.
TARGET
- Middle Manager and Top Manager
CONTENT
Part 1: Developing change awareness
- Understanding the current social and economic situation: VUCA (Volatility - Uncertainty - Complexity - Ambiguity)
- Importance of change
- Proactive approach vs. Reactive approach to change
- Misconceptions about change
- Scopes of change
- Common theories and philosophies on change management
- Assessing individual’s adaptability to change (multiple-choice test)
Part 2: Change implementation process
- Framework for change management: Understanding and Execution
- 5A Model of change management (Aware - Accept - Actions - Aware)
- Analyzing case studies and generating application ideas for the company's scenarios
Part 3: Understanding, evaluating, effectively managing resistance to change
- Individual change => Influencing others' change => Group/Organizational change
- Identifying issues and challenges inherent in change (technical aspects)
- Identifying issues and challenges with stakeholders - supportive and resistance factors
- Creating a problem-solution matrix
- Analyzing the root causes of change resistance and determining the optimal solutions
Part 4: Communication, negotiation, and influencing skills for leading change
- Communication skills
- Communication for motivation and positive impact
- Direct and assertive communication
- Communication for handling resistance (EPM: Empathy – Pinpoint - Move forward)
- Conflict resolution and negotiation skills
- 6 principles of influencing skills
Part 5: Summary and Action Plan
COURSE EVALUATION
REFERENCE
Download "Embracing & driving change to success" pamphlet (PDF version) here.
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- English : Download (PDF)
- Vietnamese : Download (PDF)