SUCCESSFUL NEGOTIATION SKILLS
Key skills for your carreer success and your company’s growth
- Are you in department of sales, purchasing, human resourse, project management, etc. whose job need to frequently interact and negotiate with clients, suppliers, internal and external and partners?
- How to achieve the company's interests and goals in negotiation with partners’ agreement and develop long-term relationship with them?
- How can we obtain the best possible agreement even when we are in a “disadvantage position" in a negotiation?
“Successful Negotiation Skills" course will provide you with the knowledge, tools, and strategies to keep all negotiations with your partner under control, and develop good relationships and business.
OBJECTIVE
- Understand the importance of negotiation and the professional negotiation process in workplace and in business
- Identify both parties’ positions, values, and build a good relationship for a Win-Win negotiation
- Understand the various types of partners in order to develop an effective approach and prepare for the negotiation
- Prepare compelling reasons persuading partners, clients and alternatives for strategic concession
- Flexibly use negotiation techniques and strategies for success
TARGET
- Staffs and managers of the sales department
- Staffs and managers of purchasing department
- The project managers and those need to regularly interact with clients and external partners
CONTENT
Part 1: Overview of negotiation
- The concept of negotiation
- Clarifying the other party's needs through their offer
- The fundamentals of negotiation
- Necessary skills for a sucessful negotiator with clients (internal & external), partners, suppliers, ect.
- The importance & benefits of negotiation to individuals and organizations
- Negotiation styles
- Rules for negotiation
Part 2: Preparation for a successful negotiation
- Step 1: Evaluate both parties’ power in negotiation
- Step 2: Analyze the level (variable) between the two parties
- Step 3: Identify zone of possible agreement (ZOPA)
- Step 4: Schedule negotiation meeting
Part 3: The negotiation process
- Step 1: Create open atmosphere and connection for the negotiation
- Step 2: Clarify and analyze client’s needs in the negotiation meeting
- Step 3: Propose offers using your negotiation skills
- Step 4: Close the negotiation
Part 4: Negotiation tactics and strategies
- Key factors to decide negotiation strategies
- Identifying your powers in negotiation and when to use them
- 36 strategies to negotiation
- Usage and response to each negotiation strategy
- Strategies to employ when you're in a disadvantage situation
- Rules of concession
- Points of closing negotiation
FOR MORE INFORMATION
Download pamphlet for “Successful Negotiation Skills" here.