10/2024

HO CHI MINH
15-16/10/2024
(Tue - Wed)
8:30 – 16:30
T Floor, Nam Giao 1 Bldg.
261-263 Phan Xich Long, Ward 2, Phu Nhuan District 

HANOI
22-23/10/2024
(Tue - Wed)
8:30 – 16:30
12F, Indochina Plaza Tower,
241 Xuan Thuy, Dich Vong Ward, Cau Giay District

LANGUAGE
Vietnamese

FEE
5,400,000 VND/person
(VAT excl.)

METHOD
We apply offline training.

 SPECIAL DISCOUNT

- With 2-4 participants, discounted 5%.
- With 5 or more participants, discounted 10%.

PARTICIPANT

- HCM: 28 people
- HN: 30 people
(First -come, first-served basic)

REGISTRATION

Fill in the attachment " Application form" and send to Aimnext via email: (training-vn@aimnext.com)

TRAINER
Ms. T. T. P. Thanh

  • Bachelor in international economics (Ho Chi Minh University of Social Sciences and Humanities).
  • MBA graduate from Capitol University (USA).
  • More than 30 year working experience and holding the executive positions in human resource and service business, including Director of Training and Development, Vice-director of the HR outsourcing and solution company.
PERFORMANCE APPRAISAL & FEEDBACK SKILL
For a fair evaluation and effective staff development
  1. Appraisers don’t fully understand the purpose and meaning of appraisal system but simply think it is unnecessary and time-consuming.
  2. Unclear appraisal criteria as well as inconsiderate points of view of appraisers cause subjective and inconsistent evaluations, which leads to employee dissatisfaction.
  3. While appraisal system are thought to support human resource development, it cannot be fully utilized because appraisers are lacking of feedback skills and interview conducting skills.

This course helps appraisers understand the meaning of appraisal system, as well as improve appraisal skill and interview skill in order to develop staff’s ability further.

OBJECTIVE

  • Understand the purpose of appraisal system and role of appraisers.
  • Increase consciousness and conduct fair and appropriate evaluation by learning the appraisal process, system and how to set up appraisal items and criteria.
  • Learn necessary skills that helps appraisal to result in staff development.

TARGET

  • Managers, Supervisors, Staffs who are related to performance appraisal.

CONTENT

Part 1: Manager’s role and responsibility in performance appraisal
  • Role and responsibility of managers in performance appraisal
  • The purpose and importance of performance appraisal
Part 2: Process and various methods for performance appraisal
  • Overall process of performance appraisal
  • Various methods for more effective performance appraisal conduct (360 degree feedback, evaluation by MBO, etc.)
  • Indicators for evaluating performance (KPI)
  • Methods of setting appraisal items and criteria
  • Common errors and tendency in appraisal
Part 3: Necessary skills to conduct a successful appraisal interview
  • Questioning skill and positive listening skill ～7 rules for effective communication
  • Leading and persuasion skill
  • Effective feedback skill
  • Coaching skill for developing staff’s potential
Part 4: Effective interview for performance appraisal
  • Preparation for the interview
  • Interview process and key point notice
  • Understand and be able to control different types of employees during the interview
  • Deal with questions and negative response from staff
Part 5: Appraisal results applied to staff development
  • Analyze needs for staff training and development based on appraisal results
  • Establish staff training and development plan
Part 6: Action Plan

 

COURSE EVALUATION

Until 2017, the number of participants reached the number 182 person from 41 companies.

*Number of evaluators: 246 person.

 

REFERENCE

Download “Performance Appraisal & Feedback Skill" pamphlet (PDF version) here. 

 

Participants' feedback

"The course is useful and suitable for the needs to evaluate staffs. It helps appraiser set appraisal criteria and provides them necessary skills for appraisal process."

(A participant from 2017 course)

"I can evaluate my staffs more specifically and equally after the course. "

(A participant from 2017 course)


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