- Why do your customers leave you even though your product is still good as before?
- What makes customer love and be willing to pay more to use Japanese products and services?
- Do you want to know the secrets of Omotenashi and how to apply them to your work and business, to provide customers with outstanding service experiences?
- How to promote the focus on customer satisfaction and Omotenashi to every employee and make it your corporate culture, thereby creating a unimitated differentiation in the industry?
Let’s learn from Japanese how to increase customer satisfaction (CS) with Omotenashi (O) through AIMNEXT VIETNAM’s training course on CSO.