SUCCESSFUL NEGOTIATION SKILLS
Key skills for your carreer success and your company’s growth
Are you in department of sales, purchasing, human resourse, project management, etc. whose job need to frequently interact and negotiate with clients, suppliers, internal and external and partners?
How to achieve the company's interests and goals in negotiation with partners’ agreement and develop long-term relationship with them?
How can we obtain the best possible agreement even when we are in a “disadvantage position" in a negotiation?
“Successful Negotiation Skills" course will provide you with the knowledge, tools, and strategies to keep all negotiations with your partner under control, and develop good relationships and business.
OVERALL
- Duration:
- Language::
- Training venue:
- Training method:
2 days
Vietnamese
At client’s company as required
Active learning through excercises, case study, role play and group discussion etc.
OBJECTIVES
- Understand the importance of negotiation and the professional negotiation process in workplace and in business
- Identify both parties’ positions, values, and build a good relationship for a Win-Win negotiation
- Understand the various types of partners in order to develop an effective approach and prepare for the negotiation
- Prepare compelling reasons persuading partners, clients and alternatives for strategic concession
- Flexibly use negotiation techniques and strategies for success
TARGET
- Staffs and managers of the sales department
- Staffs and managers of purchasing department
- The project managers and those need to regularly interact with clients and external partners
CONTENT
Part 1: Overview of negotiation
- The concept of negotiation
- Clarifying the other party's needs through their offer
- The fundamentals of negotiation
- Necessary skills for a sucessful negotiator with clients (internal & external), partners, suppliers, ect.
- The importance & benefits of negotiation to individuals and organizations
- Negotiation styles
- Rules for negotiation
Part 2: Preparation for a successful negotiation
- Step 1: Evaluate both parties’ power in negotiation
- Step 2: Analyze the level (variable) between the two parties
- Step 3: Identify zone of possible agreement (ZOPA)
- Step 4: Schedule negotiation meeting
Part 3: The negotiation process
- Step 1: Create open atmosphere and connection for the negotiation
- Step 2: Clarify and analyze client’s needs in the negotiation meeting
- Step 3: Propose offers using your negotiation skills
- Step 4: Close the negotiation
Part 4: Negotiation tactics and strategies
- Key factors to decide negotiation strategies
- Identifying your powers in negotiation and when to use them
- 36 strategies to negotiation
- Usage and response to each negotiation strategy
- Strategies to employ when you're in a disadvantage situation
- Rules of concession
- Points of closing negotiation
REFERENCES
“Successful Negotiation Skills” pamphlet
For the sample of training material please send your request to us here.
SUGGESTED COURSES
Participants should take these suggested courses below after taking "COMMUNICATING WITH PERSUASION AND INFLUENCE" course.