INTENSIVE COACHING SKILLS

Mastering coaching skills Unlocking potential - Maximizing employee growth

Are you encountering challenges in developing your staffs?

  1. Do your staffs overly rely on your guidance, lacking initiative in self-learning and personal development?
  2. Do you aspire to nurture your team's growth but do not know how to cultivate a self-driven learning atmosphere that encourages creativity and fosters independent thinking?
  3. Each individual has different needs, capacities, and learning styles. How can you effectively guide and support them?
  4. How do you establish trust, maitain motivation, and secure commitment from your team throughout the coaching journey?

Join the “Mastering Coaching Skills" course to explore the value of coaching and refine coaching skills. This course will enhance your coaching proficiency, empowering you to unlock potential and elevate employee development to new heights.

OVERALL

  • Time:
  • Language:
  • Training venue:
  • Training method:
2 days
Vietnamese
At client's company as required
Active learning through excercises, case study, role play and group discussion etc.

OBJECTIVE

  • Understand the importance of employee development and the influence of coaching on employees
  • Acquire effective coaching tools and techniques to enhance employee skills and achieve desired performance
  • Implement coaching skills in daily works to ignite employee motivation and drive

TARGET

  • Middle and Senior managers

CONTENTS

Part 1: The Importance and Value of Coaching
  • What is Coaching?
  • The Impact and Benefits of Coaching
  • When to Coach? When not to Coach?
  • The Roles of the "Coach" and "Coachee"
  • 4 Coaching Mindsets
  • 5 Leadership Roles as a Coach
Part 2: Foundational Tools in Coaching
  • The 4Ps Model (Present, Past, Passion & Potential, Purpose) – Supporting Employees in Problem Solving
  • The GROW Model (Goal, Reality, Options, Will) – Effective Questioning
    • Observing Questioning Habits
    • Effective Questioning Skills
      - Closed-Ended Questions vs. Open-Ended Questions
      - Funnel Technique for Probing Questions
      - Purpose of Questioning in Coaching
      - Understanding and Applying the GROW Model in Coaching
Part 3: Essential Skills for Effective Coaching Support
  • Active Listening Skills
    • The 4 Steps of LACE Listening (Listen, Acknowledge, Check, Enquire)
    • Practical Listening Activities
  • Effective Feedback Skills for Motivation
    • Feedback using the FBI Model (Feature, Benefit, Impact)
    • The Purpose of Feedback in Coaching
    • Distinguishing Feedback from Criticism
    • The Art of Praise in Coaching
    • Providing Constructive Criticism
Part 4: Action Plan

Participants' feedback