Business Manner

Enhance professional business image for yourself and your company!

  1. Do you know that the first impression is very important in business. Be able to create a good impression to people in the first meet, what is the point to note in costume, language and attitude?
  2. Do you know the basic skills in conducting work, communicating and meeting with clients?

In order to create trust with superiors, colleagues and customers, while enhancing the company's image as one company representative, equip business style. 


  • Duration:
  • Language:
  • Training venue:
  • Training method:
2 days 
At client's company as required 
Active learning through excercises, case study, role play and group discussion etc.


  • Practicing business manners to make a strong impression on customers and gain their trust.
  • Grasping basic knowledge concerning attitude, manner and working style of a professional employee.


  • New staff or 1-2 year experienced staff.


Part 1: Costume  
The importance of the first impression  
Part 2: Basic manners  
Greeting – Attitude – Language  
Part 3: Business manners at work  
Basic regulations when executing business 
Part 4: Attending a meeting  
Attitude outside the company  
Part 5: Document and email writing  
Part 6: Conclusion and Action plan


Until April 2017
251Participants have joined this course.
14Companies have used our service for this course.
100%Participants evaluate the course is "Useful" (In which, "Very useful" is 77%)
99%Participants evaluate the consultant is "Good" (In which, "Very good" is 47%)

Participants' feedback

"This course helps me to communicate with customers and my supervisor better and more efficiently and avoid manner mistakes"

(A participant of In-house course, 2017)

"I've known how to be professional and make a strong impression to customers as well

(A participant of In-house course, 2017)


"Business Manner" pamphlet 

For the sample of training material please send your request to us here.


Participants should take these suggested courses below after taking "Business Manner" course.