QUALITY CONTROL CIRCLE (QCC)

Are you encountering difficulties when implementing quality control circle (QCC) activities at your factory?

  1. Do you wish to implement QCC activities at factoriy in Vietnam at the same level as it is in Japan?
  2. Do you wish to be able to understand the meaning and effective implementation process of QCC activities clearly?
  3. You are implementing QCC activities, but your team members have not fully understood the meaning and actively participant in these activities. Do you wish to know the way to make QCC activities actively? 
  4. Through QCC activities, you wish to bring up the leader and to raise awareness of quality and improvement activities for team members?

Do you know? One of the things which leads to the super quality of Japanese products and trademark "Made in Japan" is QCC activities. However, when these activities are implemented in other countries, not understanding of QCC deeply makes it not achieve the desired results.

“Quality Control Circle ” training course of AIMNEXT VIETNAM will help you understand the fundamental knowledge and the implementation of QCC from the most basic points. Through this, you could implement and participate effectively in QCC activities at your factory.

OVERALL

  • Duration:
  • Language:
  • Training venue:
  • Training method:
3 days
Vietnamese
At client’s company as required
Active learning through excercises, case study and group discussion etc.

OBJECTIVES

  • Understanding the basic concept, content and important elements of QCC activities.
  • Comprehending the QCC implementation process and the essential QC tools to actively participate to the activities.
  • Understanding the role of leader and team members, improving leadership ability and QCC implementing skill.

TARGET

  • The company is researching to implement QCC activities.
  • QCC leader and members.
  • Staffs related to QC, Production, HR, IE activities or interesting QCC activities.

CONTENT

Part 1: What is Quality Control Circle?
  • 1.1 What is QC (Quality Control)?
  • 1.2 History and development of QCC
  • 1.3 Definition and purpose of QCC
  • 1.4 Main activities of QCC
  • 1.5 Three important benefits and what to learn from QCC activities
Part 2: The implementation of QCC 
  • 2.1 The establishment of QCC group (Leader/ Members)
  • 2.2 Points for organizing and conducting QCC meetings
  • 2.3 Problem solving methodology and QCC Story.
    • What is QCC story?
    • Steps for solving problems following QC Story
        • 1. Choosing topic
        2. Study of current situation and target setting
        3. Making action plan
        4. Cause Analysis
        5. Develop countermeasure
        6. Effect assessment
        7. Standardization and daily management
        8. Review and determination of next matter
        9. Next plan
Part 3: Apply QC tools for solving problem! 
  • The essential QC tools for solving problem
  • The common diagram and important points
  • Check sheet
  • Pareto chart
  • Cause-and-effect diagrams
  • Tree Diagram
  • Matrix chart
  • Stratification
Part 4: Summarize and making action plan 

COURSE EVALUATION

Until April 2017
248Participants have joined this course.
38Companies have used our service for this course.
100%Participants evaluate the course is "Useful"  (In which, "Very useful" is 69%).
100%Participants evaluate the consultant is "Good" (In which, "Very good" is 47%).

Participants' feedback

"After this course, I can proceed my kaizen project better and more effectively."

(A participant from Public course, 2015)

"It's useful because I can apply the knowledge to manage my work and follow the right process when solving a problem."

(A participant from In-house course, 2017)

REFERENCES

"Quality Control Circle" pamphlet 

For the sample of training material please send your request to us here.

SUGGESTED COURSES

Participants should take these suggested courses below after taking "Quality Control Circle" course.

1-DAY FOLLOW UP PROGRAM

To enhance participants’ practical skills, it's recommended that companies not only conduct training program, but also hold follow-up program to continuously support participants' implementation after the training.

Duration: 1 day (1 month after training)

Objectives:
  • Participants review and deepen the knowledge and skills
  • Participants learn how to put knowledge into actual practice at their workplace
  • Participants notice their weaknesses and learn how to improve them

    ※ For more details, click here. 

    CONSULTING PROGRAM FOR QCC KAIZEN ACTIVITIES

    The 7 follow-up days shall ensure that participants are capable in using their new skills and confidently applying such skills to solve actual issues at their workplace. 

    Duration: 8 months (10 days for training and consulting)

    Objectives:

    • To learn the basics of QC circles and be able to apply them in practice at the actual workplace
      Step 1: Training on QCC (3 days)

       ↓（1 month later）
      Step 2: 1st Follow-up " Choosing topic, Preparation for the start of the QC circle, Study of current situation and Target setting" (1 day)
      • Each group reports their implementation for last month 
      • Trainer gives feedback for each group 
      • Trainer gives feedback about individuals/groups’ common issues, advice for improvements, review knowledge
      • Make plan for the next month

      ↓（1 month later)

      Step 3: 2nd Follow-up "Making action plan for QCC activities" (1 day)
      • Similar to Step 2 
      ↓（1 month later）

       Step 4: 3rd Follow-up "Cause Analysis" (1 day)
      • Similar to Step 3 
      ↓（1 month later）

       Step 5: 4th Follow-up “Develop countermeasure” (1 day)
      • Similar to Step 4 
      ↓（1 month later）

       Step 6: 5th Follow-up “Effect assessment, Standardization and daily management”
      (1 day)
      • Similar to Step 5 
      ↓（1 month later）

       Step 7: 6th Follow-up “Presentation skill development” training (1 day)
      • Similar to Step 6 
      ↓（1 month later）

       Step 8: 7th Follow-up "Next plan" & Presentation (1 day)
      • Groups give presentation of project report

      ※ In addition, we can customize the program based on client's issues, request, and expectation.